FAQ
Frequently Asked Questions
What is Vanoir Fitness?
Vanoir Fitness offers curated wellness, recovery, and mindfulness products — handpicked for quality, style, and real value.
How does Insider membership work?
Vanoir Insider is $29.99/month. Members get 50% off every product and free shipping on every order. Your membership automatically renews monthly until you cancel. Cancel anytime — no fees, no commitment.
How do I cancel my membership?
Cancel anytime at cancel.getvanoir.com, by emailing support@getvanoir.com, or calling +1 (863) 431-9599. No cancellation fees. Your benefits continue through the end of your billing period.
What's your shipping policy?
Insider members get free shipping on every order. US orders typically arrive in 5-10 business days. International orders may take 10-20 business days.
What's your return policy?
We offer 30-day returns on all unused items in original packaging. Contact support@getvanoir.com with your order number for a return label.
How do I track my order?
Once your order ships, you'll receive an email with tracking information. You can also visit our Track Order page.
Is my payment secure?
Yes. All transactions are SSL encrypted and processed through Shopify Payments — the same security used by millions of online stores.
How do I contact support?
Email: support@getvanoir.com
Phone: +1 (863) 431-9599
We typically respond within 24 hours.